The Marketing Millennials Podcast

“Why CX is a Marketing Tactic, with Jess Cervellon”

How do you deliver authentic marketing messages in a large scale operation? Ask the Head of Customer Experience at Mr Beast’s Feastables.

Jess Cervellon is the marketer obsessed with customer experience and co-host of the Oopsie podcast.

Daniel and Jess talk authenticity, why your CX and marketing need to be more than just good friends, and why bots are helping build a robust voice for your customer.